Salesforce BA
Flagstar Bancorp Inc
Contract Troy, Michigan, United States Posted 1 month ago
About Position
Salesforce BA (Contract)
$85.00 / Hourly
Troy, Michigan, United States
Salesforce BA
Contract Troy, Michigan, United States Posted 1 month ago
Skills
- Salesforce Admin experience such as developing reports validation rules and workflows - Mapping backend Web Services and Bulk Data Extract (BDE) is a plus - Proficient with Jira Confluence SharePoint Azure DevOps - Understanding of testing concepts through the software development lifecycle (unit performance regression) and capability to write test cases and test plans. - Finance/Lending industry experience is a plus.Description
- 10+ years of overall experience, 5+ years of experience with Salesforce platform.
- Proven strength in interpreting customer business needs and translating them into application and operational requirements.
- Excellent communicator with ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
- Excellent analytical and problem-solving skills.
- Excellent organizational skills.
- Excellent understanding of business process.
- Strong experience with software development methodologies such as Agile, SCRUM, Waterfall, etc.
- Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks.
- Proven ability to easily adapt to changes in processes, procedures and priorities.
- Familiar with web service concepts and ability to test web services and interpret responses.
- Strong knowledge and hands on working experience with Salesforce platform (Sales cloud & Service cloud)
Responsibilities
- - Elicits requirements using interviews, data analysis, workshops, use cases, scenarios, business process analysis and task and workflow analysis.
- - Evaluates the overall business need and assists with design and implementation to ensure solutions achieve overall business objectives.
- - Develops a roadmap for meeting the short-and-long term objectives.
- - Writes requirements and translates specifications to technical experts. Identifies potential technical problems.
- - In depth analysis for purposes of mapping to Data Warehouse and source system Web Services.
- - Validate development matches the business expectations before moving items to QA.
- - Understand the upstream and downstream effects of the enhancement that are being made both from the business process perspective and technology.
- - Facilitate UAT with the Business Units prior to Release.
- - Coordinating communication between different development disciplines, Salesforce, Java, Enterprise Data Warehouse, and IT Operations.
- - Facilitate priority meeting with business leaders to review requests and stack rank prioritized requests.
- - Manage the request in take process and properly set Business Unit expectations.
- - Collaborate with other IT Teams and Business Units with an interest in the enhancements made by the Workstream.
- - Some Salesforce report development and data loading.
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