Salesforce FSC Architect
First Citizens Bank
Full Time Raleigh, North Carolina, United States Posted 1 week ago
About Position
Salesforce FSC Architect (Full Time)
$0.00 / Hourly
Raleigh, North Carolina, United States
Salesforce FSC Architect
Full Time Raleigh, North Carolina, United States Posted 1 week ago
Skills
Lead the architectural design and implementation strategy for migrating from MS Dynamics to Salesforce FSC Design and oversee integration between Salesforce and Contact Center platforms Develop migration frameworks and data mapping strategies Create technical specifications and solution designs for complex integrations Guide development teams on best practices and architectural standards Ensure seamless integration between Salesforce and enterprise systems Establish governance frameworks for data quality and system performance Lead technical discovery sessions with stakeholders Provide risk mitigation strategies and architectural oversightDescription
We're seeking an experienced Salesforce CRM Integration Architect to lead a migration from Microsoft Dynamics to Salesforce Financial Services Cloud (FSC). This strategic role combines deep Salesforce expertise with contact center integration experience to deliver a seamless CRM transformation for the client's enterprise.
Responsibilities
- 7+ years of Salesforce implementation experience
- Proven experience migrating from MS Dynamics to Salesforce
- Strong background in Salesforce Financial Services Cloud
- Experience integrating Contact Center as a Service (CCaaS) platforms
- Enterprise architecture experience in financial services sector
- Deep understanding of Salesforce platform capabilities and limitations
- Strong technical background in API integration patterns
- Experience with data migration tools and ETL processes
Educational Requirements
- Five9 platform experience
- Salesforce Technical Architect certification
- Experience with financial services compliance requirements
- Background in agile delivery methodologies
- Experience with middleware integration platforms
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