Salesforce Product Owner

Skills

Minimum of Bachelor's degree. 10+ years business analyst experience with utilizing program management methodology 4+ Projects as a Product owner for Salesforce Platform. 2+ projects working on Financial Service cloud Sales cloud - - Mandatory 2+ projects working on Salesforce Marketin cloud - Mandatory 1+ Project working with Integration to ERP System (SAP/Oracle) Previous involvement in the deployment of a Global Customer Relationship Management platform (Salesforce.com) required* * ** *Deep understanding of Salesforce.com technical requirements system configuration user requirements and all related policies and procedures. Excellent analytical quantitative and problem solving skills with the proven ability to communicate and influence effectively at various levels of the organization Proven leadership skills and ability to lead others in defining requirements and identifying solutions Sharp focus on achieving results; persists at completing tasks despite challenges; ability to achieve results and navigate through ambiguity Well-organized; plans activities and consistently follows up Ability to work in a fast paced and dynamic environment Proficient in MS Word Excel Visio and PowerPoint

Description

Articulate the product vision.

Write requirements as User stories/EPICs, FRS.

Create backlog and prioritization.

Participate in Agile rituals.

Support the development team with Questions on the product*

Create and manage programs.
Review analyze and triage incoming projects.
Design solutions with highest possible user experience

Lead the development, testing efforts
Participate in System Integration Testing, Business Acceptance Testing
Participate in User Acceptance Testing
Smooth production deployment, hyper care and closure of the project/s

Responsibilities

• Bachelor’s Degree in Computer Science, Engineering, Management Information Systems or related field
• Minimum of 10 years’ experience as a Business Analyst.
• Strong people and communication skills (written, verbal and presentations to groups).
• Strong background of analysis across a number of business processes applications, data definitions, integrations, and varieties of infrastructure.
• Demonstrates accountability and leadership.
• Competent ability to deliver under pressure and respond to a changing environment
• Effective leadership skills and proven ability to motivate teams to achieve results. Can demonstrate the ability to manage demanding and challenging stakeholders.
• Has worked in and feels comfortable with international, virtual, multi-cultural, multi-disciplined, and high performance working teams.
• Extensive experience reviewing and examining business processes and systems, modeling and analyzing data, organizing activities and developing business strategies.
• Demonstrates a high level of quality in work products, including diligence and detail oriented in analysis performed and precision in statements made.
• Experience of working as lead analyst on multiple projects in a small team.
• Experience working in a legal or professional services environment is preferred.
• Appropriate analysis training/qualifications are preferred (BCS/ISEB diploma, IIBA certification,)
• Has at least three years of experience mapping AS-IS and TO-BE business processes. Can produce high-quality process maps following BPMN 2.0 and always uses process symbols appropriately.
• Comfortable with Agile working practices and Scrum ceremonies. Has at least three years of experience working within the framework. Is able to operate as a Business Analyst within an agile scrum team with minimal to zero oversight.
• Agile/Scrum experience desired. Certified Scrum Product Owner or Certified Scrum Professional preferred.