SAP/APO consultant

Skills

Description

This role provides support from IT perspective in Supply Chain and Master data area utilizing ECC and SAP APO applications

Responsibilities

• Provide support for the client (Americas) from IT perspective in Supply Chain and Master data area utilizing ECC and SAP APO applications
• Understand and address business requirements on a global Supply Planning, MSL (Market Supply Logistic) client Domains
• Resolve service requests from users as per SLA based on criticality
• Test enhancements, bug fixes, and system solutions
• Develop job aids and procedures
• Continuous coaching and development of users
• Manage change management for end users in terms of training in ECC & SAP APO
• Learn, deploy, and/or support new tools or solutions as needed for business
• Willingness to support time critical processes like monthly cycles to ensure full end user support as needed including weekends

Educational Requirements

• BA/BS degree required
• 5 - 8 years’ experience in IT
• 4+ year experience on APO/SNP, working with complex networks
• SAP/ECC-proven interaction with MM and SD modules
• CIF configuration and monitoring expertise
• Knowledge of supply chain concepts as applicable in the supply chain
• Process flow knowledge as related to supply chain and planning functions
• Strong organizational skills with the ability to prioritize, handle multiple tasks, and work independently
• Strong analytical skills and attention to detail. Ex: ability to write functional specifications based on business case
• Ability to work in a team environment, interface with multiple teams (or individuals) and manage change, make decisions (confidence in decisions without levels of approval)
• Well-developed communication and interpersonal skills to be able to build strong work relationships with all levels of a geographically dispersed team and end user organization