ServiceNow Administrator
Bank of America Corporation
Contract Chicago , Illinois, United States Posted 1 year ago
About Position
ServiceNow Administrator (Contract)
$86.00 / Hourly
Chicago , Illinois, United States
ServiceNow Administrator
Contract Chicago , Illinois, United States Posted 1 year ago
Skills
Worked on CMDB CSDM Discovery & Service Mapping · Experience in working on Performance Analytics · Design and modification of ServiceNow Service Portal. · Review existing set up and provide best practice recommendations in line with the OEM. · Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.Description
• 5+ years of hands-on experience on ServiceNow administration
• Ability to demonstrate and lead on defining ITSM best practices, testing & migration approach.
• Experience in participating Technical Governance board assisting on Technical Analysis of new features, tech debt.
• Experience with Release planning, release governance , production readiness review
• Familiar with administration of Custom Codes
• Hands on experience in leading at least 2 ServiceNow upgrades, establishing best practices.
• Knowledge of Flow Designer, Integration Hub
• Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation.
• Hands on experience with Performance Analytics
• Knowledge of Authentication via Auth 2.0, certificates, and Mid Server
• Good knowledge of MID Server installation and management
• Experience of LDAP/Active Directory/SSO implementation
• Experience in the Agile Software Development Cycle
Responsibilities
- · 5+ years of experience with ServiceNow administration required.
- · 7+ years of experience with IT Industry required.
Educational Requirements
- · Certified System Admin is a must.
- · CIS-ITSM, Certified Application developer preferred.
- · One Mainline certification is a must.
- · CMDB, Performance Analytics certifications preferred.
- · ITIL Foundations certification is preferred.
- · Bachelor’s degree or equivalent combination of education and experience.
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