ServiceNow BA
Burlington Stores Inc
Contract Burlington, New Jersey, United States Posted 7 months ago
About Position
ServiceNow BA (Contract)
$0.00 / Hourly
Burlington, New Jersey, United States
ServiceNow BA
Contract Burlington, New Jersey, United States Posted 7 months ago
Skills
1-3 years of ServiceNow and Power BI IT Service Management Exp Dashboards and Building ReportsDescription
The Business Analyst plays a vital role as a liaison between various IT teams, ensuring the delivery of high-quality support services and maintaining customer satisfaction. This position involves understanding the organization's overall business needs and IT support trends to optimize support services. Key responsibilities include researching issues, identifying root causes, and implementing solutions to minimize incident volumes. The role also involves operational support audits, reporting, and project participation to enhance internal customer experience and IT tools.
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