ServiceNow Developer
Fifth Third Bancorp
Contract Cincinnati, Ohio, United States Posted 1 year ago
About Position
ServiceNow Developer (Contract)
$70.00 / Hourly
Cincinnati, Ohio, United States
ServiceNow Developer
Contract Cincinnati, Ohio, United States Posted 1 year ago
Skills
Design and implement new features while improving quality of technical products and applications Create and execute long-term vision of technical products and applications Act as a technical expert and developer on an agile squad Drive the architecture of solutions Develop software meeting code quality standards and metrics Practice test-driven development Achieve operational excellence by automating processes and writing maintainable supportable and testable code Maintain effective partnerships with operations and engineering teams to drive service improvement Remain current on IT trends pertaining to their area of practice Assist with problem resolution for end users and customers Create and update operations procedures for daily routine management processes Maintain appropriate controls and documentation to ensure compliance of audit requirements Other duties as assignedDescription
Contribute to the IT Asset Management project which entails developing the hardware and software asset management processes across the technology environment using ServiceNow
Become familiar with the existing asset landscape and assist with managing and tracking hardware and software assets, reviewing license and maintenance agreements and accurately interpreting license use and deployment rights.
Work collaboratively with other members of the IT Asset Management team as well as hardware and software stakeholders to mature the asset management program.
Implement and maintain new features and capabilities while continuously improving the quality of our technical products and services
Build and share technical expertise with your Agile team and other members of the organization
Follow industry and organizational best practices and standards and participate in company communities of practice to continuously refine and communicate them. Contribute to a culture of continuous improvement.
Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions
Provide operational support and troubleshooting for your team’s products and services
Maintain appropriate controls and documentation to ensure compliance with all company and regulatory requirements
Other duties as assigned
Responsibilities
- Bachelor’s degree in a relevant technology field or equivalent combination of education and work experience with less than 2 years of experience in IT Asset Management
- Minimum of 3 years’ experience in IT Asset Management
- Demonstrable understanding of the end-to-end asset management process for hardware and software
- Experience with tools such as ServiceNow HAMPro and SAMPro or other asset management tools. Someone who can bring forward experiences to drive process, help design asset management standards and assist with oversight of asset management practices
- Must be able to conduct meetings with stakeholders on asset management processes
- Strong problem-solving
- Excellent verbal and written communication skills
- Willingness to work in a highly collaborative environment
- Familiarity with common IT security best practices
- Technical skills per the specific position’s requirements
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