ServiceNow Developer
Princeton University
Contract Princeton, New Jersey, United States Posted 9 months ago
About Position
ServiceNow Developer (Contract)
$100.00 / Hourly
Princeton, New Jersey, United States
ServiceNow Developer
Contract Princeton, New Jersey, United States Posted 9 months ago
Skills
· Application and solution development Design and develop new ServiceNow applications and services Make recommendations and participate in implementing new ServiceNow requirements Take ownership of complex business requirements and work them to completion Provide architectural controls and impact analysis for new requirements Continually identify opportunities for improvement such as combining similar solution needs Partner with team leads to implement technical best practices policies and procedures Research and stay current in ServiceNow products and applicable integrated technologies · System administration and operational support Create and maintain a detailed view of the ServiceNow architecture Align ServiceNow platform capabilities to established business strategies Assist with estimating release level of effort Contribute to ServiceNow software releases through configuration tasks and feature delivery Optimize stability and usability of ServiceNow through regular application maintenance Provide day-to-day operational support and ticket resolution Collaborate with team members to design best solutions for technical issuesDescription
Princeton University is seeking a Senior Developer/System Administrator to join its Service Management Office (SMO) within the Office of Information Technology (OIT). The SMO provides leadership and direction to ensure that the services OIT provides continually meet customer needs and add value to the University. The senior developer/system administrator works closely with SMO colleagues and OIT stakeholders to understand business needs and then leverages the ServiceNow platform to design, develop and configure solutions that meet these needs. To maintain the stability and usability of ServiceNow, the developer/administrator performs regular application maintenance and incident support, as well as contributes to ServiceNow software releases.
As a senior member of the team, the developer/administrator provides consultation to the SMO support team and aligns the platform to business strategies and governance decisions. The position documents the platform, assesses the impact of new requirements, and provides controls to ensure that correct technical solutions are leveraged in the delivery of business solutions. Overall, the senior developer/administrator possesses advanced ServiceNow knowledge and skills, as well as has a deep understanding of the business strategy and policies that govern the ServiceNow platform.
Responsibilities
- · A minimum of 5 years of experience developing technology solutions
- · A minimum of 3 years working as a ServiceNow application developer/system administrator
- · Extensive experience with enterprise security and architecture, with knowledge of various authentication systems
- · Extensive experience in IT service management
- · Advanced knowledge of ServiceNow administration and experience developing ServiceNow applications
- · Experience with database design schemas and data modeling
- · Experience working with business analysts and receiving requirements as the primary input for solution development
- · Experience with middleware and discovery technologies
- · Demonstrated ability with ServiceNow incident, change, problem, request, CMDB and knowledge management applications
- · Expert knowledge in JavaScript and Web Services development languages
- · Experience in Windows and Linux system administration, including shell scripting
- · Education: Bachelor’s degree, or equivalent years of related work experience
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