ServiceNow Engineer
M&T Bank
Contract Buffalo, New York, United States Posted 1 week ago
About Position
ServiceNow Engineer` (Contract)
$70.00 / Hourly
Buffalo, New York, United States
ServiceNow Engineer
Contract Buffalo, New York, United States Posted 1 week ago
Skills
Minimum of an Associate’s degree and 5 years systems analysis/application development experience or in lieu of a degree a combined minimum of 7 years higher education and/or work experience including a minimum of 5 years systems analysis/application development experience. Familiar with application development software and hardware platforms. Proficiency with personal computers as well as pertinent project management word processing and spreadsheet software. Capable of working on multiple projects of a complex nature. Excellent problem-solving skills to assist in issue resolution. Strong verbal and written communication skills with prior experience presenting to the target audience. Strong organizational and time management skills. Detail-oriented. Strong lateral thinking skills. Experience coordinating between Applications and business units. Experience recommending and implementing systems solutions. Experience driving project milestones and delivery dates.Description
At M&T Tech, we’re a team of makers, doers, and builders, working to create the most advanced technology solutions in banking. We’re not your stereotypical suit and tie bankers: we’re an innovative team of leading tech experts, pushing boundaries, and taking risks. We’re building an agile team of the most skilled and creative workers to solve complex problems, architect solutions, write high-performance software.
ServiceNow Development and Administration of Vulnerability Response (VR) and Security Incident Response (SIR) modules. Providing architectural, design, configuration/development and operational support for VR and SIR. Prepare and conduct VR and CC and related dependencies updates. Provide ServiceNow functional and process expertise in building world class programs. ServiceNow Development, configuration, administration, and support for ServiceNow VR and SIR modules. Provide VR and SIR solutions in terms of architecture, design, and operational support as it relates to ServiceNow Vulnerability Response (VR) and Security Incident Response (SIR) modules. Installation and Configuration of VR and SIR Plugins for lower environments (DEV, QA, UAT, ARCH, Training). VR and SIR solution design, configuration/development, and operational support as it relates to integrations, customized CI lookup Rules, Watch Topics, Assignment Rules, Grouping Rules, Risk Calculator Rules, Remediation Target Rules, Auto Close/Auto Delete Rules, Exception Rules, Notifications, Classification Rules, SLA definition, Severity/Normality Mapping, Classification Rules, and Background Jobs. Design and develop solutions to enrich Vulnerability Items and Test Result Records and other VR and SIR tables to enhance VR and SIR capabilities. Support Remediation process flows for VR and SIR
Responsibilities
- Good understanding of the Bank's application framework.
- Subject matter expert in business with knowledge or experience utilizing application/system being supported.
- Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications.
- Ability to work in a team environment as well as autonomously.
- Ability to multitask for various components of complex projects.
- Action-oriented.
- Pro-active.
- Advanced knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU).
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