Servicenow ITOM Business Analyst
Merck & Co Inc
Contract West Point, Pennsylvania, United States Posted 1 year ago
About Position
Servicenow ITOM Business Analyst (Contract)
$60.00 / Hourly
West Point, Pennsylvania, United States
Servicenow ITOM Business Analyst
Contract West Point, Pennsylvania, United States Posted 1 year ago
Description
Strong understanding of ITSM best-practice processes, with Configuration Management and Asset Management experience
Experience in utilizing and/or managing a CMDB. Familiarity with service mapping, IT asset discovery, and packaging processes
Hands-on experience with industry-standard Change, Configuration and Asset Management system tools, preferably within the ServiceNow environment
Experience leading technical functional discussions to implement Asset & Configuration modules in ITSM Tools
Experience in Servicenow Asset /CMDB Process and Implementation
Minimum of 5 years of relevant recent experience
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