ServiceNow SAM Pro Consultant

Description

· Manage Bombardier software licenses and where possible, avoid unnecessary spend. Control existing licenses ensuring there are no breaches in contract.

· Ensure Bombardier licensing controls are in place and effective, ensuring vendor contract compliance.

· Analyses software assets deployed throughout the organization.

· Ensure license requirements are fully understood by all relevant departments. Liaise with the other infrastructure & departments, specifically Procurement & Finance, to ensure all items are correctly recorded. Conducts internal reviews (audits) on selected software vendors to ensure they are ‘audit ready’ Research new license types and trends that may impact the organization. Responsible in capturing/Adding software assets into a database or SAM tool.

· Administer the tools and technologies as required to support recording of license entitlement and re-harvesting.

· Responsible for producing standard SAM reports, and monitoring software license utilization, entitlements, and compliance.

· First point of contact for software asset requests & licensing-related questions. Support in the population of the CMDB and auditing to maintain accuracy. Ensure Bombardier is always AUDIT ready. Respond to queries on entitlement, process, and governance.

· Support vendor entitlement audits as required.

· Maintain Configuration Items naming conventions, and identification standards for object types, environment, processes, etc.
Management of software libraries, toolset and data, ensuring housekeeping and maintenance is undertaken.

· Be responsible for implementing software asset management policy and standards governing and ensuring maintenance and integrity of the software asset and configuration information including Items required to deliver technology service, including their relationships within a Configuration Management Database.