ServiceNow Software Developer
Federal Home Loan Bank of Chicago
Contract Chicago , Illinois, United States Posted 2 days ago
About Position
ServiceNow Software Developer (Contract)
$75.00 / Hourly
Chicago , Illinois, United States
ServiceNow Software Developer
Contract Chicago , Illinois, United States Posted 2 days ago
Skills
• Knowledge of Operating Systems (Linux Windows) • Knowledge of networking concepts such as IP Addressing Firewalls ports • Knowledge of relational databases (MySQL MSSQL Oracle) • Knowledge of cloud technologies • Knowledge of monitoring tools • Knowledge of Agile methodology and software development lifecycle • ITIL knowledge with the ability to relate concepts to implementation strategies • Creates an inclusive working environment where change can be embraced by all backgrounds • Ability to communicate technical topics to a non-technical audience • Giving and receiving effective feedback across all interactions • Comprehensive understanding of Change Management controlsDescription
Serve as a part of an IT Service Management (ITSM) team in a highly regulated environment supporting the Federal Home Loan Bank of Chicago. Work with the team to comprehend requirements and develop solutions based on system capabilities, industry best practices, and the preferred outcome. Work in a small agile team, using ServiceNow to deliver and maintain technology solutions that improve operational efficiency with a focus on process improvement and automation.
Responsibilities
- • Configure, customize, integrate and support solutions on the ServiceNow platform as it relates to ITSM, ITOM, Service Portal, Workflows, and other functions to meet business needs.
- • Perform ServiceNow Discovery and CMDB maintenance
- • Create and implement workflows, Business rules, client scripts, UI Policies, UI Actions, Access Control Lists (ACLs), Portal Pages, report setup, and data imports and exports.
- • Perform daily administration, troubleshooting, and resolution of any issues arising in the ServiceNow environment.
- • Work in and agile methodology and participate in agile ceremonies providing insight and expertise in level of effort, timeline, and status updates
- • Excellent communications skills required – verbally and written with all levels of IT and business management
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