Site Reliability Engineer

Skills

Being able to translate between development operations security product and management dialects is a highly-sought skill. Being “conversational” in JavaScript/TypeScript Python PHP Ruby Golang Java Bash Markdown reStructuredText HCL JSON YAML and TOML would be valuable. Being fluent in 2-3 of them would be a huge plus

Description

3+ years of experience as a software engineer, with practical experience developing, debugging, and deploying enterprise applications
Experience with infrastructure automation technologies - Terraform
Expertise in container/container-fleet-orchestration technologies like ECS or Kubernetes Versatility with troubleshooting diverse sets of hosting technologies: web server platforms, application platforms, operating systems, network components, virtualization technologies, storage, and database platforms.
Expertise with continuous-deployment based software development lifecycles (e.g. CI/CD)
Cloud database operations and deployment experience (RDS MySQL/Postgres/Aurora)
Expertise with Lean/Agile deployment processes (Blue/Green, ZDT, Canary, load balancers/DNS strategies)
Demonstrated expertise building, automating, and managing highly scaled production infrastructure in the cloud

Responsibilities

• Cloud Engineering:
• Hands-on design, analysis, development and troubleshooting of highly-distributed large-scale production systems and event-driven, cloud-based services
• Ensure repeatability, traceability, and transparency of our infrastructure automation (infrastructure-as-code, monitoring-as-code)
• Participate in continual learning of the AWS ecosystem, game day scenarios, and professional conferences
• Collaborative solutioning of enterprise applications with development teams utilizing our software stack
• Actively monitor AWS Cost, and utilize optimizer to maximize ROI while maintaining Service Level Objectives
• Observability Engineering:
• Ownership of reliability, uptime, system security, cost, operations, capacity, resiliency and performance-analysis thereof
• Define, monitor and report on service level indicators for applications workloads
• Support on-call rotations for operational duties that have not been addressed with automation, with an eye for correcting issues that result in on-call alarms
• Maintain telemetry that improve the visibility to our applications' performance and business metrics and keep operational workload incheck
• Develop, communicate, collaborate, and monitor standard processes to promote the long-term health and sustainability of operational development tasks.
• DevSecOps:
• Support healthy software development practices, including complying with agile software development methodology, building standards for code reviews, work packaging, and continuous delivery
• Partner with CyberSecurity and develop plans and automation to respond to new risks and vulnerabilities
• Systems Engineering:
• Collaborate with Systems Admins to coordinate middleware, network, storage, database, Windows, Linux, VMware maintenance Automate legacy onprem system maintenance and migrate to cloud via thoughtful redesign
• Resiliency Engineering:
• Collaborate with dev teams to identify failure points and blast radius of systems
• Validate effectiveness of monitoring and observability configurations
• Coordinate failure injection testing
• Observe and document steady state production levels, growth patterns
• Plan and forecast for seasonal growth, communicate trend lines with leadership, enhance infrastructure scaling plans to accommodate 2x planned load
• Coordinate improvements of existing software and infrastructure to meet resiliency goals