Site Reliability Engineer (SRE)

Description

· As part of SRE systems team, standardizes SRE activities at our client by documenting best practices.
· Develops standards for capabilities like logging, metrics, distributed tracing and Chaos engineering so that Meijer SRE practices are readily consumable without any ambiguity.
· Develops reusable components using C# for other teams to implement reliability standards.
· Drives standardization initiatives to create a “single-pane-of-glass” view for Meijer’s business and IT operations using Azure monitor and PowerBI
· Drives key initiatives utilizing SRE/DevOps concepts and monitoring tools like Azure monitor and Dynatrace.
· Works with various development, SRE, support and testing teams to establish reliability best practices.
· Acts as a consultant and subject matter expert on SRE capabilities and tooling
· Helps SRE and development teams to mature their reliability activities – like estimating SRE activities for a new initiative, conducting an assessment on the current and future state of reliability, helping the team to identify the key system/business metrics and solutionize ways to track them.
· Takes part in SRE governance and lead Community of Practice activities
· Conducts Lunch n Learn sessions on SRE practices.
· Work as an SRE in multiple Lines of Businesses on need basis
· Develops dashboards, alerts, and monitoring for various systems
· Drive engagements with Development and Business Teams to define key Business and system metrics
· Developing SRE capabilities to meet SLI/SLO/SLA requirements.
· Creates error budget for each component, availability dashboard and sets up fast burn and slow burn alerts
· Performs chaos engineering by artificially injecting faults in systems to simulate SLO failures.
· Designs, codes, tests, and implements automation using C#.NET, Powershell and Azure CLI following GIT process.
· Coordinates structured walkthroughs and technical reviews ensuring reliability, resiliency and scalability
· Ensures overall quality by continuous monitoring in development cycle.
· Partners with the solution architects to design for new systems development, new package system evaluations and enhancement of existing systems.
· Mentors and coaches other members of the team. (SREs & Support)
· Coordinates feasibility studies/proofs of concept to evaluate solutions.
· Works with ITS Security and Infrastructure teams to ensure cloud-based systems and programs are secure.
· Works within the ITIL framework and SAFe.
· Actively participates in all team Agile ceremonies.
· This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

Responsibilities

• Designs, codes, tests, and implementing utilizing the automation and orchestration tools using Python, Powershell, any scripting technology.
• Defining and setting development, test, release, update, and support processes for DevOps operation.
• Performs unit tests, monitors results, and takes required corrective actions as needed.
• Provide the inputs for the “Form Design” for any ITSM related changes for deploying each use case 
• Understanding AI and Machine Learning concepts and assist in the deployment of automation use cases.
• Review and approve the use case solutions.
• Optimizes and enhances applications and interfaces to meet SLA/functional requirements.
• Assists in the production support and maintenance of applications as needed.
• Works within the ITIL framework.
• Coordinates feasibility studies/proofs of concept to evaluate solutions.
• Actively participates in all team Agile ceremonies.
• Partners with ITS Security and Infrastructure teams to ensure cloud-based systems and programs are secure.
• Strong knowledge on Monitoring and observability solutions."