System Engineer

Skills

Understands DR program scope goals deliverables. Collaborates with Management and Users. Develops and maintain DR strategy plans across the enterprise. Manages implementation and execution of the DR strategy to meet industry leading practices. Defines steps needed to resolve cybersecurity incidents and associated escalation procedures. Manages key performance indicators (i.e. RTO and RPO) and dashboards to report metrics goals and milestones relevant to DR Creates and maintains the DR incident management plan. Maintains tests and updates the disaster recovery plan under management supervision. Communicates disaster recovery and incident management plan with all relevant stakeholders. • Monitors the process of whether key policy regulatory or legal requirements are being met and manages any DR breaches in those requirements. Monitors the quality of technology services through continual audits to build quality excellence and ensure efficient and effective checks and balances. Establishes training programs to educate employees on organizational best practices around the management of all major IT related incidents Updates Port DR sponsors and stakeholders across all Divisions regularly on issues Works collaboratively with internal IM functions and external Divisions vendors and other key stakeholders across all Divisions to develop facilitate and perform DR. • Works with Port DR stakeholders to iteratively test critical business applications.

Description

Disaster Recovery Analyst to work for us supporting The Port of Long Beach. Under limited supervision, you will develop and maintain the Disaster Recovery plan and integrate Disaster Recovery (DR) efforts across all Divisions at the Port. You must have 5+ years’ experience in designing and implementing disaster recovery processes and business continuity procedures for re-establishing servers, databases, and operating systems in the event of a disruption, both minor and catastrophic. You will also perform and analyze disaster simulations for the prompt restoration of services and conduct audits where required.



The DR analyst should have a thorough understanding of tools used for Replication, for e.g. VMWare, Veeam, backup process using Veeam software, a thorough understanding of business applications and their relationships to web, database, and application servers in the standard three environments (Dev, Stage, and Prod). DR analyst will be working with the Network Operation Center (NOC), Security Operation Center (SOC), Service Desk (SD), and the Business Applications (BA) teams within IM Division. Since it is an Enterprise-Wide effort, the DR analyst will work with other Divisions, especially the Risk Management Division which leads Business Continuity processes for the Port.

Responsibilities

• Ability to develop, implement and maintain an organization-wide strategy around disaster recovery.
• Ability to develop and implement DR incident management practices.
• Demonstrated knowledge and exposure to developing and conducting business impact analyses and risk assessments.
• Ability to analyze data and recommend improvements that align with industry standards.
• Demonstrated knowledge of personal computers and applications such as Microsoft Office and other related software.
• Ability to communicate technical information in a clear and concise manner to both technical and non- technical resources.
• Ability to effectively manage numerous diverse projects and priorities simultaneously.
• Ability to establish, build and maintain effective customer-focused working relationships with Port employees, managers, consultants, vendors, contractors, and others encountered in the course of performing DR work.
• Ability to develop, maintain and/or update standards and documentation using the latest information tool kits.

Educational Requirements

• 5 years of recent experience in: Disaster Recovery, developing, maintaining and testing recovery plans.
• 3 years’ experience of data and voice telecommunications to guide the preparation of related recovery procedures.
• 3 years’ experience of VMWare SRM, Veeam Disaster Recovery Orchestrator (DRO), and Veeam backup.
• 3 years’ experience of Data center infrastructure development and management experience
• 3 years’ experience of Backup, recovery, storage systems and IT security management