Systems Analyst

Skills

Partner with Architects as they develop technology strategies that support business objectives and growth Drive strategic operational programs that enable Architects to serve & support their internal business & technology stakeholders Develops an overall timeline stakeholder analysis communication plan cross-functional dependencies and reporting structure to track progress across multiple workstreams with guidance from the Technology Manager Unblocks the team and proactively problem solves as needed with guidance from the Technology Manager Proactively identifies and addresses potential risks and issues developing strategies to mitigate them while ensuring transparency with relevant stakeholders Validates that the project delivers the expected outcomes supports architecture business and technology objectives and is of quality Ensures the objectives of a project are understood documented and measurable Builds relationships and collaborates with internal and external stakeholders across regions (NA EMEA APAC China) and cross-functional teams to ensure solutions align with timelines architecture business and technology objectives. Ensures all project/program tasks are clearly understood assigned and tracked Collaborates with stakeholders to gather and document requirements workflows processes and user needs and analyzes these requirements to translate them into technical specifications Design and implement information systems to meet the organization’s needs Conducts system testing and validation procedures and troubleshoots and resolves system issues Provide technical support and training to end-users Prepare and maintain system documentation

Description

We are a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

About this team
The Global Architecture group is responsible for driving technical strategies, innovation, architecture, and data that support every aspect of our rapidly scaling global business. You will work in a matrixed environment alongside peers in business, product, engineering, program, –?among other disciplines –?to collaboratively develop and deliver industry leading strategic technology and architecture solutions aligned to business goals and objectives. In addition to your primary team, project, or portfolio you will be supported by a diverse Architecture Community, which provides learning and governance resources to all architects and will help you build a strong and robust practice of leadership grounded in technical proficiency, innovative thinking and empathy.

A day in the life:

The Systems Analyst is responsible for overseeing the tactical delivery of key projects within the Global Architecture program. This role involves analyzing, designing, and implementing information systems to meet the needs of our organization. The Systems Analyst will work closely with technology and business stakeholders, architecture, portfolio, and core delivery teams to understand their requirements and translate them into technical specifications. The ideal candidate will have strong analytical skills, a deep understanding of IT systems, and the ability to communicate effectively with both technical and non-technical team members.

Responsibilities

• 4+ years in technology or related field w/ 4+ years experience as a System Analyst or similar role, experience within architecture or IT operations in a global organization is highly desirable
• Strong knowledge of system design and development methodologies
• Proficiency in programming languages and database management
• 1-2 years in scrum/safe or other agile practice certification preferred
• Proven experience managing complex, cross-functional projects and programs on a global scale, experience leading transformational initiatives preferred
• Proven experience in leading the strategic path and delivery of multiple portfolio management capabilities such as but not limited to capacity management, dependency management, resource management, annual planning process, etc.
• Possess strong team player, analytical and problem-solving skills with the ability to measure and improve products and processes
• Ability to excel in an ambiguous environment, leveraging existing processes and tools with minimal guidance from Technology Manager
• Ability to anticipate potential problems and proactively troubleshoot to resolve issues
• elf-starter with the ability to make independent decisions and the judgment to know when to seek guidance
• Proven track record and experience working in a global company with global and remote teams across different time zones
• Demonstrated ability to function in a fast paced, multi-program environment with changing priorities
• Strong leadership, communication and interpersonal skills, including the ability to influence and gain consensus in the absence of direct authority
• Excellent communication and interpersonal skills with a proven ability to work under pressure and through critical issues
• Proficiency in program management, collaboration and documentation management tools such as Jira, Confluence, SharePoint, Microsoft Teams, ServiceNow Strategic Portfolio Management, Miro, etc.
• Demonstrate the ability to quickly learn and navigate software applications, troubleshoot issues, and possibly configure systems for use within Global Architecture