Technical Project Manager

Skills

Description

• Oversees, develops, and drives the execution of the assigned projects within the CRM & Marketing area. This candidate will manage the projects with a defined start and end.
Plans, develops, coordinates and assists with project activities through all project phases (e.g., project planning, execution, communication, financial management and issues/risk mitigation).
• Allocates, obtains and manages resources and project management tools to achieve project objectives.
• Creates and implements assessment processes to enforce timely completion of projects in accordance with standards and requirements.
• Ensures effective change management occurs throughout the course of the project.
• Role requires excellent oral and written communications (English mandatory, Spanish will be valued), interpersonal, negotiation, project planning, judgment, leadership, decision-making, analysis, and problem-solving skills.
• Must possess solid analytical and technical capabilities and a demonstrated ability to broadly apply these skills.
• Autonomous / Self-Starter.

Responsibilities

• • Develops detailed project plans and schedules application/infrastructure projects, works closely with business analysts, developers, and QA to execute the project.
• • Manages the project lifecycle from initiation through to program closure.
• • Analyze business use cases and extract technical requirements.
• • Manages and resolves risks, issues, and dependencies.
• • Leads and provides direction and guidance for a wide array of activities associated with project planning and management to ensure that projects are completed on time, within budget and to client specifications.
• • Manages and oversees the end-to-end project management activities such as project reporting, project planning, issue / risk identification and tracking, scope management, estimation, client management, relationship management and other project documentation preparation for projects of high business complexity (involving multiple systems interfaces that are highly visible to the organization).
• • Monitors project results for significant deviations and works collectively with Information Technology functions to address incidents and high priority defects.
• • Maintains regular contact with clients and coordinates and reports on project progress and accomplishments.
• • Manages client expectations and ensures project delivery in conformance with company software development life cycle (SDLC) methodologies.
• • Serves as a liaison between clients and internal technical groups to ensure delivery of projects on time, within budget, and to specification.
• • Manages communication with the business at a detailed functional level and discusses/resolves issues.