Technical Writer

Skills

Collaborate with cross-functional teams to understand end-user needs and incorporate feedback Skills and Experience Required - 8+ years of experience as a Technical Writer with a focus on API and ABI documentation - 2+ years of experience in a software development role - Experience with legacy financial institutions technology and API integration architecture. - Experience with Blockchain and Web3 technologies. - Strong understanding of APIs RESTful web services and programming concepts - Proficiency with various authoring CMS and task management tools - Familiarity with API documentation tools such as Swagger Postman or similar. - Proficiency with Confluence JIRA and JSON. - Basic diagramming skills using tools like draw.io Miro or similar. - Experience using tech stacks like Python MongoDB CDC and Kafka - Experience working in a fast-paced dynamic environment. - Strong time management skills. - Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.

Description

The DTCC Digital Assets Team is seeking a detail-oriented Technical Writer to join our team. The ideal candidate will be responsible creating, editing and maintain high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering team, and other stakeholders to ensure accurate and accessible content.

Responsibilities

• - Provide expertise and guidance and best practices on product documentation set up for commercial purposes
• - Review existing documentation related to product and applications and identify areas of improvement for our documentation strategy
• - Work with UX team to optimize the setup of documentation on Resource Hub
• - Work with Product, engineering and commercial teams to generate content and publish product requirements, operational flows, user and technical related material
• - Establish standardized process and templates where possible for the efficient delivery of a consistent library of documentation for LedgerScan, CMP and Factory to include the following (not limited):
• - Product architecture diagram
• - User Guide
• - Production functional features
• - APIs and EndPoints (where applicable)
• - ABIs and Scripts (where applicable)
• - Workflow Diagrams
• - Infrastructure Requirements
• -Deployment Diagrams
• - Assist with content generation and production of documents as necessary
• - Assist in creating content strategies and documentation plans to support product development.