Unified Communication Engineer
American Airlines Inc
Full Time Fort Worth , Texas, United States Posted 2 years ago
About Position
Unified Communication Engineer (Full Time)
$0.00 / Hourly
Fort Worth , Texas, United States
Unified Communication Engineer
Full Time Fort Worth , Texas, United States Posted 2 years ago
Skills
• High school diploma or equivalent • At least 2 years in a role with customer-facing responsibilities • Strong skills with Microsoft Office Suite (Access PowerPoint Word Outlook Explorer) Microsoft SharePoint and Microsoft Teams • Professional business communication and interpersonal skills • Ability to compose grammatically correct concise and accurate notes • Technical writing skills • Professional customer service skills • Understanding of VoIP telephony - preferred • Understanding of switches and DHCP - preferred • Experience with Telephony deployments (Cisco UCM and MS Teams) – preferred • Travelling is required for this roleDescription
• Placement and retrieval of telephony devices
• Install network patch cords to provide network connectivity to telephony devices
• Shipping and receiving of equipment
• Inventory and tracking of equipment
• Request current circuit & DID inventory and configuration information from appropriate AA teams
• Verify with sites the current data and perform site survey (remote or on-site) to build deployment spreadsheet that will include all data to build the telephony solution at the site
• Document the site configuration
• Provide basic training on phone utilization and accessing voice mail
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