UX Researcher

Skills

The ideal candidate has a passion for user centered research and design and has a wide breadth of experience across multiple types of products channels and research methodologies. Extensive knowledge of usability and user experience research tools and techniques (e.g. field research heuristic reviews benchmarking card sorts lo-fidelity prototyping methods etc.) Strong project management and negotiating skills are central to the position. Strong communication critical thinking and creative problem-solving skills required. Ability to communicate research results graphically depict data and justify methods and approaches-orally and in writing Strong moderation skills and methods for group facilitation and consensus building Ability to work independently in a team and with or without direction is imperative. 5+ years of usability research experience with multifaceted responsibilities. (client prefers a mix of web and mobile experience). Related experience in another field such as human factors interactive design information architecture and/or market research is a plus. Experience designing wireframes and creating interactive prototypes using related tools such as Axure JustinMind Invision Figma and Sketch. Experience creating user personas and journey maps to support a user centered design methodology. Strong understanding of user interface design practices and principles a must-better still if you can demonstrate experience relating to research.

Description

The UX Researcher will be an integral part of the United UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform design development. At the core, this position will transform unmet user needs and business opportunities into successful product launches through user research throughout different design phases. The UX Researcher will work to create a best-in-class user experience for Uniteds frontline employees, helping transform unmet user needs and business opportunities into successful employee tools.

Responsibilities

• Solid grasp of web design principles and a good understanding of front-end web technologies.
• Excellent understanding of user experience design for the Web, mobile, and touch devices.
• Ability to coordinate, prioritize, and accomplish multiple tasks in a fast-paced atmosphere with minimal supervision.
• Experience in writing detailed design specifications (IA, workflow, page functionality and layout, etc.), which technology developers use to build the product.
• Must be a self-starter that can create schedules and define scope of work even when there are no clear requirements and direction.
• Strong ability to communicate your design, defend your design decisions, and respond quickly to business needs.
• Proven ability to set the design direction for your projects and to collaborate with other designers working in the space.
• A team player who can easily adapt in a rapidly changing environment.