Windows Admin

Description

· Handling escalated issues.

· Well developed, advanced knowledgeand skills in providing technical infrastructure services such as installation,configuration, administration, maintenance etc.

· This role also handles technicalenquiries and may focus on a specific area of support. He works independentlyto handle basic general technical expertise and to provide administrativesupport to the infrastructure support engineers.

· He is the reference point in Winteltechnology. He is technically at a proficient level in Windows.

· Troubleshooting escalated issues

· Experience troubleshooting anddebugging technical systems

· Experience scripting in modernprogram languages

· Self-disciplined, diligent, proactive,and detail-oriented.

· Proven ability to make decisions ina timely manner with incomplete or ambiguous information.

· Excellent team player capable oflearning and sharing knowledge in a global team environment.

· Works well in a fast-moving team environmentand is able to juggle many tasks and projects.

· Documenting the changes

· Preparing Disaster Recoverydocuments

· Strong knowledge on all flavorswindows server OS including Active Directory.

· Should have good knowledge &troubleshooting skills on MS Clusters, Windows Load Balancing

· Excellent troubleshooting skills

· Should have expertise in backupproducts

· Should have worked with WindowsResource Kit & Support tools.

· Expertise in WINS, DNS, DHCP &TCP/IP protocol suite and command line utilities

· Should have worked with OEM hardware(IBM/HP), & remote connectivity tools

· Should have worked with more thanone patching & antivirus tools

· Knowledge of Windows Registry,including knowledge of modifying system registry to support installedapplications and document configuration changes.

· Excellent written & verbalskills