Workday Systems Analyst

Description

Takes in requirements from business analysts and documents technical requirements
Assesses configuration options to meet requirements and specifications
Applies increasing knowledge in system features and technology standards
Performs troubleshooting and investigates root cause of issues
Documents technical solutions to identified problems
Engages with engineers to design/configure solutions
Assists in testing and participates in test phases prior to UAT
Updates technical specs based on testing, prioritized defects or post-release lessons learned
Supports communication for application/system deployment
Works to ensure application availability and identify SLAs for operational readiness
Supports incident management and end-user satisfaction through ITIL processes.

Responsibilities

• • Translates business requirements to functional and technical requirements
• • Defines minimum feature set, acceptance criteria, user acceptance tests
• • Engages in design and impact assessments
• • Contributes to planning and implementation for new applications and systems
• • Performs configuration of application components
• • Engages with engineers to design/configure solutions
• • Assists in testing and participates in test phases prior to UAT
• • Updates technical specs based on testing, prioritized defects or post-release lessons learned
• • Supports communication for application/system deployment
• • Works to ensure application availability and SLAs for operational readiness